Is TP a good company to work for as a Costumer Expert?

Costumer Expert professionals working at TP have rated their employer with 4.6 out of 5 stars in 40 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Costumer Expert Jobs at TP now and start preparing for your job interview by browsing frequently asked Costumer Expert interview questions at TP .

Does TP pay Costumer Expert employees well?

Costumer Expert professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 40 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Costumer Expert salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Costumer Expert reviews

4.6

100% would recommend to a friend

(40 total reviews)

Jorge Amar

51% approve of CEO

90% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Costumer Expert employees have rated TP with 4.6 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Costumer Expert professionals have an excellent working experience there. TP is rated 24% above average by Costumer Expert professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

40 reviews

4.0

May 7, 2026

Engaging training but limited access to necessary tools.

Operations costumer expert i

Recommend

CEO approval

Business Outlook

Pros

The training setup is good due to it being face to face. The class is very engaging and fun to work with. Colleagues help each other instead of competing with one another.

Cons

No immediate access to the tools and websites that is required for training. And even if we are already given access or has a login, we cannot access it immediate due to the training rooms having limited access to such sites. Some websites are blocked and not accessible to newbies who only has access to training room PCs and not in Production.

TP Response

2mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Apr 17, 2026

Mostly chill atmosphere, but some tough hours

Operations costumer expert i

Recommend

CEO approval

Business Outlook

Pros

chill 90% of the time

Cons

some of the hours are not fun

TP Response

2mo

Thank you for sharing your positive experience! We're committed to creating a great workplace, and your review encourages us to keep striving for excellence.

4.0

Feb 17, 2026

Excelente lugar de trabajo

Operations costumer expert i

Recommend

CEO approval

Business Outlook

Pros

Tp tiene una forma de tratar con los trabajadores con respeto y valorando el esfuerzo de todos.

Cons

Seria bueno mejorar las oportunidades de acceso a capacitaciones internas para poder subir o acceder a otros puestos.

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 4 - 6 of 40 Reviews

Jobs at TP

Customer Service Representative - Remote

United States

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Remote --- Customer Service Representative

United States

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Remote Customer Service Representative

United States

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Customer Engagement Specialist - Work from Home

United States

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TP

TP Costumer Expert reviews

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Ratings by demographic groups

Reviews by job title

Engaging training but limited access to necessary tools.

Mostly chill atmosphere, but some tough hours

Excelente lugar de trabajo

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