Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,353 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,353 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

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TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,353 total reviews)

Jorge Amar

93% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,353 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,353 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

4.0

Jun 8, 2026

Laissez-faire management, but processes can be cumbersome

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get paid if you leave, laissez faire management

Cons

Everything needs too many steps

5.0

Jun 8, 2026

Professional Growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Daily interactions improve problem-solving abilities and communicaton skills while helping employees grow professionally.

Cons

Rotational shifts may affect personal routines.

1.0

Jun 7, 2026

Not good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Worked from home so that was good.

Cons

Monitored everything you do very micromanaged.

Viewing 40 - 42 of 12,353 Reviews

Jobs at TP

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Healthcare Customer Service Representative - Remote

Remote

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View all Custom Service Representative Jobs

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TP Custom Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Laissez-faire management, but processes can be cumbersome

Professional Growth

Not good

Jobs at TP

TP reviews FAQs

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