Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,360 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,360 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,360 total reviews)

Jorge Amar

93% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,360 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

1.0

Jun 1, 2026

Work from home option overshadowed by lack of support

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home job opportunity

Cons

Company really couldn't give two tossed about you. Training is a lot of background but no actual information on the job or systems, when you ask for help the team leader usually doesn't answer, shouts they're too busy, go to the floor walkers. Floor walkers tell you you need to talk to the team leader for the questions you have. Coaching? Support? Pretty much none even though I've actively asked.

TP Response

4w

Thank you for taking the time to review TP, we appreciate your feedback.

5.0

Jun 1, 2026

Strict security and cleanliness with no downsides

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

strict security, clean, and organized

Cons

so far, there are no cons

5.0

Jun 1, 2026

Ideal Starting Point for Beginners

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company offers valuable exposure and guidance for individuals beginning their careers.

Cons

Shift-based schedules can affect consistency in daily routines.

Viewing 64 - 66 of 12,360 Reviews

Jobs at TP

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Healthcare Customer Service Representative - Remote

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Customer Service Representative - Remote

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Customer Engagement Specialist - Work from Home

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Remote Customer Service Representative

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TP Custom Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Work from home option overshadowed by lack of support

Strict security and cleanliness with no downsides

Ideal Starting Point for Beginners

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