TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,365 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,365 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews
3.0
Sep 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Pay, career advancement, people are pleasant, typically you do the same tasks daily and it's pretty easy

Cons

Management, constant change, rules and policeman change day to without you being aware, management really sucks

avatar
TP Response
7y
We are sorry to find out about your experience here in TP. We aim to be transparent to our employees and at the same time make sure to secure their jobs. we hope you can share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com to investigate what happened. Thank you.
1.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Great training and the coaching activities are superb. Supervisors are equipped of adequate training to better handle their people in doing their jobs.

Cons

The management of Teleperformance needs to overhaul the Operation side of business. Some managers are not that good in terms of decision making. Health coverage is not that competitive.

avatar
TP Response
7y
We aim to provide employees a great working environment and we are truly sorry that we failed to meet your expectations. Kindly message our Philippines team directly at http://m.me/teleperformance.philippines or call (02) 857 3222 and press the option to speak with an associate of the company so we can address your concern more quickly. Thank you.
5.0
Aug 29, 2015
Recommend
CEO approval
Business Outlook

Pros

The recruiters are very friendly and accommodating One of the best bpo companies One day process of hiring

Cons

I cannot think of any cons about this company except for one thing: the salary is above minimum wage but still offer is low. But hey! Im from the Philippines so it means that the salary's decent compared to some manegerial jobs in the country.

avatar
TP Response
7y
Thank you for your lovely review. We always make sure to provide employees a fun and friendly working environment and other benefits.
Viewing 12178 - 12180 of 12,365 Reviews

Glassdoor has 100,792 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.