TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,364 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,364 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews
3.0
Jun 16, 2015

Its a job

Recommend
CEO approval
Business Outlook

Pros

You learn customer service skills pay is better then Wal-mart or fast food Promotions are easy Good foundation for customer service work

Cons

No professionalism at all .Management does not communicate with each other or the reps Outdated payroll no clear communication on bonus structure

1.0
Jun 16, 2015
Recommend
CEO approval
Business Outlook

Pros

There is NOTHING good about this employer. Unless you enjoy being recorded during your bbreaks, yes even restroom breaks. If you like that sort of thing you will fit right in

Cons

The Killeen site is the worst. The pay is stressful.The environment is stressful. The place is saturated with unskilled,unqualified TRAINERS. The employees dress and look carry themselves as if ........no comment.....except the attire is a reflection of the pay. This site is Not even a pleasant place to work. I wouldn't. Allow my pet there.

2.0
Jun 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Great People, simple work, 40 hours

Cons

too many unnecessary changes, your opinion hardly matters

avatar
TP Response
7y
We appreciate your review. Being a customer service representative is not a job for everyone and we would like to thank you for making sure that we are providing the best service we can provide to our customers. Rest assured this is noted.
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Glassdoor has 100,767 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.