Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,361 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,361 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13876) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,361 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,361 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,361 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

3.0

Mar 18, 2015

not good not bad. If you are young and looking for and adventure you can consider.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

summer in greece,international environment ,learning new skills,add value your cv

Cons

poor salary,not compensation if you are sick, if you don't speak greek you will have difficult to interact with local

2.0

Mar 11, 2015

Lacking in communication, follow up, payroll mistakes , and employee retention .

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Their ability to give people a temporary job.

Cons

Their pay rate , Lockers , and headsets that you have to pay for.

3.0

Mar 6, 2015

Many ups and many downs...

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very caring, helpful supervisor (while some supervisors are very helpful and understanding, others should not be in positions of power AT ALL). Generally flexible with my schedule. The pay is okay. Holiday incentives are great. Fun things are done sometimes, things like potlucks and "crazy hat days".

Cons

Lots of inconsistencies all over the place. Constantly changing rules or being inconsistent with enforcement. Lots of gossip and petty people, especially with management. Company will hire just about anyone (even those who can barely use a computer, can barely spell, have no customer service skills, etc) and then downsize to the point of being under-staffed after busy seasons. Only certain aspects of dress code are enforced and only on certain people. Systems always down or malfunctioning somehow. Management adds or changes schedules without notification or with very last minute notification. The floor is often ruled with an iron fist (people getting yelled at for talking, standing/stretching, etc). Politics play a huge role in moving up or being promoted.

Viewing 12226 - 12228 of 12,361 Reviews

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TP

TP Custom Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

not good not bad. If you are young and looking for and adventure you can consider.

Lacking in communication, follow up, payroll mistakes , and employee retention .

Many ups and many downs...

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