Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,361 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,361 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13874) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,361 total reviews)

Jorge Amar

92% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,361 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

4.0

Jan 19, 2015

Mess over your money and a bunch of fighting

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None I have nothing good to say

Cons

Unprofessional all around, mess over your hours

1.0

Jan 14, 2015

Horrible Management, Really unconsiderate . Fired because my son had pneumonia

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay , bonuses, make lots of friends

Cons

lie about caring about their workers , not really considerate of emergency.

TP Response

9y

We appreciate your candid review and thank you for bringing this to our attention. We always see to it to make our employees feel that they are cared for, treated well and listened to since our employee's welfare is our utmost priority. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.

3.0

Jan 12, 2015

Working with the company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

This is a company that allows you to grow. You will get a lot of experience on how to deal with different personalities.

Cons

The con's of the company is the pay. How much work you do with little incentive. Its very unorganized. No benefits and limited time off.

TP Response

9y

We appreciate your feedback and we always make sure to provide a positive environment for our employees while rewarding them with great income, benefits, incentives and opportunities for career advancement. Kindly give us a feedback at http://bit.ly/TPHR-form and we will make sure to take all these into consideration moving forward.

Viewing 12238 - 12240 of 12,361 Reviews

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Mess over your money and a bunch of fighting

Horrible Management, Really unconsiderate . Fired because my son had pneumonia

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