TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,351 total reviews)

Jorge Amar

93% approve of CEO

78% positive business outlook

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,351 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews
3.0
Aug 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Getting growth depends open performance.

Cons

Salary is low after premonition.

avatar
TP Response
8y
Thank you for your review. We definitely reward hardworking employees with proper incentives and great opportunities for career growth. If you wish to share your feedback, please go to http://bit.ly/TPHR-form. Have a great day!
3.0
Jul 28, 2012
Recommend
CEO approval
Business Outlook

Pros

friendly peers, polite management. nice cafe. next to a pub.

Cons

no job security, no job satisfaction, lacks the ability to move up in the hierarchy.

avatar
TP Response
4y
Thank you for your feedback. Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!
3.0
Jul 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Good overall attitude and morale with co-workers. Willing to work with their agents to ensure productivity and goals are met. 8-week in-depth training with call handling, products, and services. Lots of theme weeks with dress-up and rewards.

Cons

Low pay for call-center work. Meeting the quota for sales can be difficult. Constantly watching call stats and stress level can get overbearing. These should be expected with the mundane work of a call center.

Viewing 12343 - 12345 of 12,351 Reviews

Glassdoor has 100,642 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.