Is TP a good company to work for as a Custom Service Representative?

Custom Service Representative professionals working at TP have rated their employer with 4.1 out of 5 stars in 12,351 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Custom Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Custom Service Representative interview questions at TP .

Does TP pay Custom Service Representative employees well?

Custom Service Representative professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 12,351 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Custom Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Custom Service Representative reviews

4.1

83% would recommend to a friend

(12,351 total reviews)

Jorge Amar

93% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,351 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Custom Service Representative employees have rated TP with 4.1 out of 5 stars, based on 12,351 company reviews on Glassdoor. This indicates that most Custom Service Representative professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Custom Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

12K reviews

3.0

Jun 16, 2026

Multicultural environment but toxic management and low pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A multicultural environment with good benefits and the possibility of working in several languages.

Cons

Low salaries, low food allowance. Toxic supervision and management with unrealistic and often impossible demands. No flexible hours, and almost always dependent on rotating days off, making it impossible to have a good work-life balance. They change project employees very frequently and almost never renew contracts for permanent staff.

5.0

Jun 15, 2026

Satisfied Agent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Im still new however as I notice the staff, the trainer are all friendly. They actually has a good environment and you could feel that TP really love their employees. Additionally, there would be a free meal every weekends and free coffee everyday. TP is relly a generous company.

Cons

All the areas are too cold.

TP Response

1w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Jun 15, 2026

Professional Growth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Daily interactions help strengthen communication and problem-solving skills.

Cons

Rotational shifts affect routines occasionally.

Viewing 25 - 27 of 12,351 Reviews

Jobs at TP

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TP Custom Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Multicultural environment but toxic management and low pay

Satisfied Agent

Professional Growth

Jobs at TP

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