Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,084 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,084 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13856) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2587) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (707) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,084 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,084 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Operations Expert employees have rated TP with 4.6 out of 5 stars, based on 1,084 company reviews on Glassdoor. This indicates that most Customer Operations Expert professionals have an excellent working experience there. TP is rated 24% above average by Customer Operations Expert professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jun 16, 2026

Remote-friendly with great training

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Remote positions available, work from home, interview process great training, schedule options, Daily Pay

Cons

No cons at this time with 9 months of employment.

TP Response

2d

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

4.0

Jun 10, 2026

Great team and punctual payments, but low pay and rotating schedules

Operations customer expert

Recommend

CEO approval

Business Outlook

Pros

I ran my campaign from home; I only communicated with my teammates via Teams, but it was a great team. They were also very punctual with payments and everything required by law.

Cons

I didn't like that the schedules were rotating, the pay was low compared to the amount of information we handled and the tools we had to use on a daily basis

TP Response

6d

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

5.0

Jun 10, 2026

Excelente empresa, pero con poco tiempo de descanso

Operation customer expert i

Recommend

CEO approval

Business Outlook

Pros

Muy buena empresa en todos los aspectos

Cons

Muy poco tiempo de lunch y break

TP Response

6d

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 28 - 30 of 1,084 Reviews

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TP Operations Customer Expert I reviews

Company ratings over time

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Reviews by job title

Remote-friendly with great training

Great team and punctual payments, but low pay and rotating schedules

Excelente empresa, pero con poco tiempo de descanso

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