Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,085 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,085 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,085 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,085 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Operations Expert employees have rated TP with 4.6 out of 5 stars, based on 1,085 company reviews on Glassdoor. This indicates that most Customer Operations Expert professionals have an excellent working experience there. TP is rated 24% above average by Customer Operations Expert professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

May 20, 2026

Supportive environment with growth opportunities.

Operation customer expert i

Recommend

CEO approval

Business Outlook

Pros

The company provides career growth opportunities, the trainers are approachable and patient, the environment is friendly, and the benefits are good.

Cons

Training can feel overwhelming sometimes, and I am still adjusting to the time schedule, but the trainers are able to teach in an easy-to-understand way, and they are patient with us. I believe that this training will greatly help me improve my communication and customer service skills in the long run

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

May 20, 2026

Strong team spirit, but product knowledge needs improvement

Operation customer expert i

Recommend

CEO approval

Business Outlook

Pros

Positive Attitude, Professionalism, Teams Goal Oriented, Customer Handling Expertise, Multi-tasking, Emphatic, Confidence, Consistency, Fast Response.

Cons

Lack of product knowledge, Sometimes Over Work.

TP Response

1mo

Hi there. We appreciate you dropping by to provide your feedback.

5.0

May 19, 2026

Good company with an excellent work environment

Operation customer expert i

Recommend

CEO approval

Business Outlook

Pros

Good company, excelent work enviroment

Cons

not able meet other colleagues

TP Response

1mo

Thank you for taking the time to review TP, we appreciate your feedback.

Viewing 52 - 54 of 1,085 Reviews

Jobs at TP

Banking Customer Service Representative - Onsite

Remote -Technology Tech & Sales Support

Remote

View job

Healthcare Sales - Remote

Remote

View job

Customer Service Representative - Remote

Remote

View job

Remote --- Customer Service Representative

Remote

View job

View all Customer Operations Expert Jobs

TP

TP Operations Customer Expert I reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive environment with growth opportunities.

Strong team spirit, but product knowledge needs improvement

Good company with an excellent work environment

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at TP

TP reviews FAQs