Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,093 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,093 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13867) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (713) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,093 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Operations Expert employees have rated TP with 4.6 out of 5 stars, based on 1,093 company reviews on Glassdoor. This indicates that most Customer Operations Expert professionals have an excellent working experience there. TP is rated 24% above average by Customer Operations Expert professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

May 19, 2026

Flexible workplace but communication skills needed

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Flexible in any way and form.

Cons

Having a good communication skills

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

3.0

May 14, 2026

Fun and informative training period

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

The training period was fun and very informative. I had fun also on the recruitment day.

Cons

Aside from some staffs who were not that approachable, I think everything is perfect for now.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

May 14, 2026

Supportive team but limited pay and benefits

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

I find this company to be one of the best supportive teams I have every had the pleasure to work with

Cons

no holiday pay,no sick pay accumulation, and pay maxes out at below $20.00 per hr.

TP Response

1mo

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

Viewing 64 - 66 of 1,093 Reviews

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TP Operations Customer Expert I reviews

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Flexible workplace but communication skills needed

Fun and informative training period

Supportive team but limited pay and benefits

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