Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,096 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,096 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

Skip to content Skip to footer

Notifications

TP

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,096 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Senior management

4.5

Career opportunities

4.4

Work/Life balance

4.4

Compensation and benefits

Customer Operations Expert employees have rated TP with 4.6 out of 5 stars, based on 1,096 company reviews on Glassdoor. This indicates that most Customer Operations Expert professionals have an excellent working experience there. TP is rated 24% above average by Customer Operations Expert professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Feb 20, 2025

Great Company

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Competitive Wages Work From Home Opportunities Good Work / Life Balance Great Supervisors and Managers Good Clients/Campaigns Shoutouts with Nectar rewards

Cons

PTO Calculation could be better

TP Response

Thank you for sharing your positive experience! We're committed to creating a great workplace, and your review encourages us to keep striving for excellence.

2.0

Feb 20, 2025

tp

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Great teamwork, compassion, understanding and fun

Cons

Amount of PTO hours given per paycheck.

TP Response

We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.

4.0

Feb 20, 2025

Warm and accepting

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

The people are friendly, the company seems to be very informed about us rainbow (LGBTQ+) folk, and I'd imagine that many people would agree with the company values.

Cons

Recruitment isn't very responsive and hasn't answered any questions about onboarding. I'm a first time jobseeker, needless to say I need a fair amount of guidance.

TP Response

Hi there. We appreciate you dropping by to provide your feedback.

Viewing 952 - 954 of 1,096 Reviews

Jobs at TP

Banking Customer Service Representative - Onsite

Remote Property & Casualty Licensed Insurance Representative - Non-Sales

United States

View job

Property & Casualty Licensed Insurance Sales Representative - Remote

Remote

View job

Remote---Sales/Customer Service Representative-English

United States

View job

Property & Casualty Licensed Insurance Sales Representative - Remote

United States

View job

View all Customer Operations Expert Jobs

TP reviews FAQs

TP reviews TP Customer Operations Expert reviews

TP

TP Operations Customer Expert I reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company

tp

Warm and accepting

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at TP

TP reviews FAQs