TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,095 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Customer Operations Expert employees have rated TP with 4.6 out of 5 stars, based on 1,095 company reviews on Glassdoor. This indicates that most Customer Operations Expert professionals have an excellent working experience there. TP is rated 24% above average by Customer Operations Expert professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Still looking for something good in the company

Cons

I joined TP about two months ago, and so far my experience working on a client project has been very frustrating. The first issue is the building where we are located. There is no proper infrastructure to accommodate employees, despite the company hiring at a large scale. There are not enough toilets, and some are frequently out of order. Basic supplies like toilet paper are often missing, and at times rolls have been left on the floor, which raises hygiene concerns. The building is also often unclean not due to the cleaners’ efforts, but because there are not enough staff to maintain it properly given the number of employees. Finding a place to sit during lunch is another daily challenge. There are not enough tables and chairs, so employees often have to eat standing up. Additionally, there are only a few microwaves available, which can result in long waiting times during a short 30-minute break. At the end of the day, leaving the building can be difficult due to congestion around lockers and limited exit space. Meanwhile, management appears to have access to separate arrangements, which creates a sense of unequal treatment. Overall, the working conditions feel overcrowded and poorly managed, which makes the experience unnecessarily stressful.

avatar
TP Response
2mo
Thank you for taking the time to review TP, we appreciate your feedback.
4.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Engagement activities are amazing and nice

Cons

It's difficult for them to have an increase for their employees

avatar
TP Response
2mo
Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!
5.0
Apr 24, 2026

My experience so far

Recommend
CEO approval
Business Outlook

Pros

I'm lucky to be in the batch I'm in. Everyone's friendly and approachable. The trainer and other management are also the same. The environment is inclusive and diverse.

Cons

No work from home options. Salary should be better and transportation allowance would definitely help.

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