Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,084 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,084 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13852) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,084 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,084 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Operations Expert employees have rated TP with 4.6 out of 5 stars, based on 1,084 company reviews on Glassdoor. This indicates that most Customer Operations Expert professionals have an excellent working experience there. TP is rated 24% above average by Customer Operations Expert professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jun 22, 2026

Supportive environment with room for facility improvements

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Supportive and non-toxic work environment, competitive compensation, and a generally clean and well-maintained facility.

Cons

Restroom maintenance could be improved, and the prayer room is often overcrowded during peak hours.

5.0

Jun 19, 2026

Non-voice role with minimal customer interaction

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

The position is suitable for people who opt for a non-voice role.

Cons

The position has a little bit of interaction among customers or clients.

TP Response

1w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

3.0

Jun 19, 2026

Great pay and growth, but graveyard shifts are tough

Operation customer expert i

Recommend

CEO approval

Business Outlook

Pros

It has a great opportunity to grow as an individual aside from it pays a lot. You'll learn how to communicate well with diverse people.

Cons

Most of the working hours is graveyard shift.

TP Response

1w

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 13 - 15 of 1,084 Reviews

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TP Operations Customer Expert I reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Supportive environment with room for facility improvements

Non-voice role with minimal customer interaction

Great pay and growth, but graveyard shifts are tough

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