Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,083 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,083 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13861) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

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TP

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,083 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.5

Senior management

4.5

Career opportunities

4.4

Work/Life balance

4.4

Compensation and benefits

Customer Operations Expert employees have rated TP with 4.6 out of 5 stars, based on 1,083 company reviews on Glassdoor. This indicates that most Customer Operations Expert professionals have an excellent working experience there. TP is rated 24% above average by Customer Operations Expert professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

1K reviews

5.0

Jun 17, 2026

Great company with annoying system issues

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

TP USA is a great company to work for. I have been here 23+ years.

Cons

System issues are very annoying,

4.0

Jun 17, 2026

Strong salary and benefits, but safety and training needs attention

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Teleperformance Philippines in Davao offers a competitive salary package compared to many other BPO companies in the area. The equipment and facilities at the main site are generally reliable and well-maintained, which helps employees perform their duties efficiently. The company also provides free meals on weekends for employees who are scheduled to work, which is a valuable benefit. Additionally, the workplace promotes an inclusive environment, and the building is kept clean and organized, contributing to a comfortable working atmosphere.

Cons

One area that could be improved is the training program. A more structured and organized training system would help trainees gain a deeper understanding of the products and services they will support, allowing them to transition more confidently into production. The company should also place greater emphasis on employee safety. Following the recent earthquake, there were visible cracks and damages in parts of the building. While business continuity is important, ensuring the safety and well-being of employees should be the top priority, especially during potential aftershocks and other safety-related situations.

TP Response

Hi there. We appreciate you dropping by to provide your feedback.

5.0

Jun 17, 2026

Fair work environment but lots of multi-tasking

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Fair, not real hard or manual labor required.

Cons

We are always expected to multi-task.

TP Response

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

Viewing 22 - 24 of 1,083 Reviews

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TP Operations Customer Expert I reviews

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Reviews by job title

Great company with annoying system issues

Strong salary and benefits, but safety and training needs attention

Fair work environment but lots of multi-tasking

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