Is TP a good company to work for as a Customer Service Advisor?

Customer Service Advisor professionals working at TP have rated their employer with 4.2 out of 5 stars in 507 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Advisor Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Advisor interview questions at TP .

Does TP pay Customer Service Advisor employees well?

Customer Service Advisor professionals rate their compensation and benefits at TP with 4.0 out of 5 stars based on 507 anonymously submitted employee reviews. This is 7.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Advisor salaries at TP.

How happy are Customer Service Advisor professionals working at TP?

77% of Customer Service Advisor employees at TP would recommend their employer to a friend. This rating has increased by 28% in the past 12 months. Customer Service Advisor professionals have also rated TP with a 4.2 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.0 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Customer Service Advisor reviews

4.2

77% would recommend to a friend

(507 total reviews)

Jorge Amar

100% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (507 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Advisor employees have rated TP with 4.2 out of 5 stars, based on 507 company reviews on Glassdoor. This indicates that most Customer Service Advisor professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Advisor professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

507 reviews

5.0

Jun 22, 2026

A PLUS TPUSA

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Pay, available, training, and managers. This is my second contract with TP and I can say I enjoy working for them. I work 100% and o definitely see myself working long term with TP.

Cons

I don’t really have anything bad to say about TP

TP Response

1w

Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.

5.0

Jun 11, 2026

Best workplace with a friendly environment and good balance

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Definitely is the best place to work. Totally friendly environment, work life balance.

Cons

I don't found any cons yet, Cause my team and my project is really good

3.0

Jun 2, 2026

Good onboarding process but intense work environment

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Remote Working, Good onboarding process.

Cons

Depends on the company you are assigned to. The SLC customer advice line was very intense and seemed to have the highest churn rate of employees.

TP Response

1mo

Thank you for taking the time to review TP, we appreciate your feedback.

Viewing 1 - 3 of 507 Reviews

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TP Customer Service Advisor reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A PLUS TPUSA

Best workplace with a friendly environment and good balance

Good onboarding process but intense work environment

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