Is TP a good company to work for as a Customer Service Agent?

Customer Service Agent professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,914 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Agent interview questions at TP .

Does TP pay Customer Service Agent employees well?

Customer Service Agent professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,914 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Agent salaries at TP.

How happy are Customer Service Agent professionals working at TP?

92% of Customer Service Agent employees at TP would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Customer Service Agent professionals have also rated TP with a 4.3 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Customer Service Agent reviews

4.4

92% would recommend to a friend

(1,914 total reviews)

Jorge Amar

90% approve of CEO

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,914 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Agent employees have rated TP with 4.4 out of 5 stars, based on 1,914 company reviews on Glassdoor. This indicates that most Customer Service Agent professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Jun 24, 2026

Mi experiencia con TP

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

En Tp pagan puntual los salarios. Son flexibles en sus horarios.

Cons

Demasiados sitios de accesos y muchas claves y usernames.

TP Response

2w

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Jun 24, 2026

Flexibilidad y buen ambiente laboral en la empresa

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Horarios flexibles Buenos beneficios Buen ambiente laboral

Cons

No tengo nada que decir

TP Response

2w

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

5.0

Jun 24, 2026

Great work environment and good pay

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Good work environment, Good salary, punctual payments.

Cons

I don't have anything to say

TP Response

2w

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

Viewing 4 - 6 of 1,914 Reviews

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TP

TP Customer Service Agent reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Mi experiencia con TP

Flexibilidad y buen ambiente laboral en la empresa

Great work environment and good pay

Jobs at TP

TP reviews FAQs

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