TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,364 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,364 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service CSR professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

17K reviews
3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment is great for communication

Cons

Consistent changes to staff and procedures

avatar
TP Response
2w
We appreciate your honest review and are glad there were things you liked about working with us. Your feedback is important as we continue to grow. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss any specific suggestions you may have.
5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Cons

Nothing I can think of thats a con

avatar
TP Response
2w
Thank you for sharing your positive experience! We're committed to creating a great workplace, and your review encourages us to keep striving for excellence.
Viewing 61 - 63 of 17,364 Reviews

Glassdoor has 100,669 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.