TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,384 total reviews)

Jorge Amar

93% approve of CEO

79% positive business outlook

Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,384 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service CSR professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

17K reviews
3.0
Apr 9, 2015
Recommend
CEO approval
Business Outlook

Pros

I like the bond that the agents had on the floor it made the day go by a little smoother. The pay was not that bad. I had an amazing supervisor and it motivate me to go to work.

Cons

Their policies change every other month and the seating sucks. 😠😮they changed our seats every 5 minutes. payroll keeps messin up our pay.

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TP Response
9y
We're happy that you're enjoying your stay with Teleperformance. We always make sure to provide a professional but fun environment for our employees while rewarding them with competitive income and incentives. We would appreciate if you can share your feedback with us at http://bit.ly/TPHR-form. Best regards.
1.0
Apr 7, 2015
Recommend
CEO approval
Business Outlook

Pros

The only pro is that they recognize you if you have been there for 3 months (bc turnover is so high) they occasionally have drawings for great prizes, have hot dog days.

Cons

Almost everything. Everyone is started on the same pay no matter your experience, management acts like people don't have lives or problems, extremely rude supervisors talk down to people, gossip, and will lie on you at the drop of a dime.

Viewing 17245 - 17247 of 17,384 Reviews

Glassdoor has 100,816 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.