TP Customer Service (CSR) reviews

4.2

85% would recommend to a friend

(17,364 total reviews)

Jorge Amar

94% approve of CEO

79% positive business outlook

Customer Service CSR employees have rated TP with 4.2 out of 5 stars, based on 17,364 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Service CSR professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

17K reviews
3.0
Sep 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Very good working environment. Though accounts are project base, when an account closes, they find a new account for agents to transfer to

Cons

Career opportunities for tenured agents.

2.0
Sep 10, 2012

trainee's overview

Recommend
CEO approval
Business Outlook

Pros

- relaxed pace in outbound campaigns

Cons

- hard to pay rent with that rate / minimum wage

avatar
TP Response
8y
Thank you for being candid with your review. We see to it employees are given competitive income and bonuses so that they will be encouraged to work harder. If there are any other issues that need to be addressed, kindly go to http://bit.ly/TPHR-form. We will make sure to take all these into consideration moving forward.
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