TP Customer Service Representative reviews

The first cons is the security of tenure. Yes, the projects are stable and last for number of years. But for an agent to stay with the project is that they need to perform well and maintain their stats. Handling time and response time are manageable but results from the surveys of the client's customers are uncontrollable. Second cons is the career opportunity within the company itself. Yes, they provide career opportunity to become team supervisors and managers but the tenure will depend on the performance of the agents. If an agent would like to change career but still within the company, it will take a lots of time for them to get a chance to get inside and have a more stable position within the company.

Not Supportive management team. Crab mentality is underrated word for Filipinos. salary not really competitive. and tax deductions way to high. they are not there to help employees but to earn really hefty amount of money from their investment. by the way working just like enough paying for the bills only and be a slave for a good lifetime.