Is TP a good company to work for as a Customer Support Associate I?

Customer Support Associate I professionals working at TP have rated their employer with 4.7 out of 5 stars in 106 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Support Associate I Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Support Associate I interview questions at TP .

Does TP pay Customer Support Associate I employees well?

Customer Support Associate I professionals rate their compensation and benefits at TP with 4.7 out of 5 stars based on 106 anonymously submitted employee reviews. This is 8.9% better than the company average rating for salary and benefits. Find out more about Customer Support Associate I salaries at TP.

How happy are Customer Support Associate I professionals working at TP?

94% of Customer Support Associate I employees at TP would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Customer Support Associate I professionals have also rated TP with a 4.8 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.8 rating for culture and values and 4.8 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13882) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Customer Support Associate I reviews

4.7

94% would recommend to a friend

(106 total reviews)

Jorge Amar

100% approve of CEO

94% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (106 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Support Associate I employees have rated TP with 4.7 out of 5 stars, based on 106 company reviews on Glassdoor. This indicates that most Customer Support Associate I professionals have an excellent working experience there. TP is rated 27% above average by Customer Support Associate I professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

106 reviews

4.0

Oct 20, 2024

Good employer

Customer support associate

Recommend

CEO approval

Business Outlook

Pros

Almost everything is fine and good

Cons

Nothing as such, am happy with working them

TP Response

1y

Thank you for sharing your review. All the best!

1.0

Oct 11, 2024

Worst Company to work with

Senior customer support associate

Recommend

CEO approval

Business Outlook

Pros

Avoid working with this company

Cons

Doesn't care about it's Employees

TP Response

1y

Thank you for sharing your review. We're sorry to hear that you had a negative experience working with us, and we would appreciate if you would be willing to leave some further feedback for us http://bit.ly/TPHR-newform

2.0

Oct 7, 2024

Senior management

Associate customer support

Recommend

CEO approval

Business Outlook

Pros

Sales incentive ( in my process I don't know about other)

Cons

Manager don't know when to say and what to say to their employees in front of trainees Management is poor

TP Response

1y

Thank you for sharing your review. We're sorry to hear that you had a negative experience working with us, and we would appreciate if you would be willing to leave some further feedback for us http://bit.ly/TPHR-newform

Viewing 49 - 51 of 106 Reviews

Jobs at TP

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Vereinigte Staaten von Amerika

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Remote---Sales/Customer Service Representative-English

Vereinigte Staaten von Amerika

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Healthcare Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Remote --- Customer Service Representative

Vereinigte Staaten von Amerika

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TP

TP Customer Support Associate I reviews

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