Is TP a good company to work for as a Customer Support?

Customer Support professionals working at TP have rated their employer with 3.8 out of 5 stars in 231 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Support Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Support interview questions at TP .

Does TP pay Customer Support employees well?

Customer Support professionals rate their compensation and benefits at TP with 3.7 out of 5 stars based on 231 anonymously submitted employee reviews. This is 15% worse than the company average rating for salary and benefits. Find out more about Customer Support salaries at TP.

How happy are Customer Support professionals working at TP?

79% of Customer Support employees at TP would recommend their employer to a friend. This rating has increased by 19% in the past 12 months. Customer Support professionals have also rated TP with a 3.6 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Customer Support reviews

3.8

79% would recommend to a friend

(231 total reviews)

Jorge Amar

100% approve of CEO

70% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Support employees have rated TP with 3.8 out of 5 stars, based on 231 company reviews on Glassdoor. This indicates that most Customer Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

231 reviews

5.0

Oct 14, 2025

Encuesta

Customer support

Recommend

CEO approval

Business Outlook

Pros

Buen ambiente laboral Muy bueno en todo

Cons

Mucha restricción Muchos cambios de horarios que no son fijos No hay descanso fijo

TP Response

7mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #EstoEsTP

5.0

Oct 13, 2025

Good

Customer support

Recommend

CEO approval

Business Outlook

Pros

Buen ambiente No es aburrido Ping pong Lugar para descansar

Cons

El horario es muy largo a veces

TP Response

7mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #EstoEsTP

1.0

Sep 25, 2025

Only if your desperate…

Customer support

Recommend

CEO approval

Business Outlook

Pros

Paid on time (beware that they pay 4 working days after the end of the month + bonus program is a con)

Cons

Toxic work environment, low pay, micromanagement, little to no flexibility, terrible equipment, zero desire to improve or change anything, the list goes on and on…

Viewing 31 - 33 of 231 Reviews

Jobs at TP

Customer Service Representative - Remote

Vereinigte Staaten von Amerika

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Remote --- Customer Service Representative

Remote

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Remote Customer Service Representative

Remote

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Customer Engagement Specialist - Work from Home

Vereinigte Staaten von Amerika

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Remote --- Automotive Customer Service Representative

Remote

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TP

TP Customer Support reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Encuesta

Good

Only if your desperate…

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