TP Customer Support reviews

3.8

79% would recommend to a friend

(231 total reviews)

Jorge Amar

100% approve of CEO

70% positive business outlook

Customer Support employees have rated TP with 3.8 out of 5 stars, based on 231 company reviews on Glassdoor. This indicates that most Customer Support professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customer Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

231 reviews
1.0
Nov 12, 2025

Maybe as your last resort

Recommend
CEO approval
Business Outlook

Pros

Could work from home (mostly) Other employees were pleasant to interact with (mostly)

Cons

The horrible IT setup provided. - Having to work through a remote computer with input lag and possible network issues. - All settings are reset every time you connect to your workstation, this includes basic things like the keyboard language. - Having to sign into all systems every day (and every time you have to restart due to technical issues). Uncomfortable Jabra headset. Super restrictive IT environment. - Not having access to basic things like Notepad. - Can’t use the inspect tool in Chrome. - Can’t even direct message colleagues on Teams. - Can’t use Task Manager (to do simple things like end the Teams process when Teams is unresponsive). - Almost all websites are blocked, including basic safe websites that commonly come up when googling technical issues. Expectations of coming into the office: - For things that are not mandatory to do in person. - At our own cost and time when the job already pays so little. - Due to technical issues with the equipment they provided. Why would I spend my time, energy, and money to go to an office because I was provided with faulty equipment?

1.0
Nov 5, 2025

Never again

Recommend
CEO approval
Business Outlook

Pros

Nothing good to say about this company

Cons

The salary is modern slavery

3.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Training period is good and Trainers are great

Cons

- During training period, shift timing is changed rigorously, which not even stays the same for 2-3 weeks, not good for sleep cycle. - After your training they keep shifting you to higher LOB, and give you greed of higher incentive, but you will not necessarily receive incentive, if give you a quality markdown

Viewing 25 - 27 of 231 Reviews

Glassdoor has 100,767 TP reviews submitted anonymously by TP employees. Read employee reviews and ratings on Glassdoor to decide if TP is right for you.