Is TP a good company to work for as a Customers Service Representative?

Customers Service Representative professionals working at TP have rated their employer with 4.0 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customers Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customers Service Representative interview questions at TP .

Does TP pay Customers Service Representative employees well?

Customers Service Representative professionals rate their compensation and benefits at TP with 3.8 out of 5 stars based on 49 anonymously submitted employee reviews. This is 12.3% worse than the company average rating for salary and benefits. Find out more about Customers Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1993 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1825 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1792 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1528 reviews)); "Good environment and good place to work" ((in 1274 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2473 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1521 reviews)); "Bad managment and supervisor." ((in 506 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 363 reviews))

TP Customers Service Representative reviews

4.0

78% would recommend to a friend

(49 total reviews)

Jorge Amar

Not enough data to show CEO approval

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (49 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customers Service Representative employees have rated TP with 4.0 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customers Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customers Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

49 reviews

2.0

Aug 8, 2020

Great

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere for those who work there

Cons

It can get monotonous and boring. Pay could be a whole lot better!

2.0

Jul 27, 2020

More cons than pros

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

Payment 1 week yes 1 week no. You feel you are constantly getting paid.

Cons

Poor infrastructure in Bogotá, bad general ambience, low salaries, little professionalism, absurd security measures (as if everybody is a suspected criminal).

1.0

Apr 24, 2020

Stay away

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

Multicultural Environment with good colleagues The flat provided by the company (in Portugal)

Cons

Lack of communications between management and employees They badly managed the Covid-19 crisis resulting in multiple contamination on the workplace. They can remove your flat for any reasons if you don't agree with your management. If you want to work there, keep all the proof that you can to prove your work conditions when they gonna fire you for no reasons.

TP Response

6y

We are very sorry to know about your experience since we always try to prepare our employees for management positions. If you want to share a more detailed review, please contact us via https://www.teleperformance.com/en-us/contact-us/ for us to investigate. Teleperformance Portugal

Viewing 40 - 42 of 49 Reviews

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TP Customers Service Representative reviews

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