Is TP a good company to work for as a Customers Service Representative?

Customers Service Representative professionals working at TP have rated their employer with 4.0 out of 5 stars in 49 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customers Service Representative Jobs at TP now and start preparing for your job interview by browsing frequently asked Customers Service Representative interview questions at TP .

Does TP pay Customers Service Representative employees well?

Customers Service Representative professionals rate their compensation and benefits at TP with 3.8 out of 5 stars based on 49 anonymously submitted employee reviews. This is 12.3% worse than the company average rating for salary and benefits. Find out more about Customers Service Representative salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13863) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Customers Service Representative reviews

4.0

78% would recommend to a friend

(49 total reviews)

Jorge Amar

Not enough data to show CEO approval

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (49 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customers Service Representative employees have rated TP with 4.0 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customers Service Representative professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Customers Service Representative professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

49 reviews

5.0

Oct 30, 2022

The monthly payment is no longer enough

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

Good relationship WITH collegues and supervisors

Cons

The monthly payment is no longer enough

5.0

Oct 6, 2022

-

Customer services representative

Recommend

CEO approval

Business Outlook

Pros

people work from home and growing opportunities

Cons

i do not think we do not have downsides, i think we have benefits instead

5.0

Sep 14, 2022

Requirements for (pre)employment and Experience to the company

Custom service representative

Recommend

CEO approval

Business Outlook

Pros

The Requirements of the company are needed in order for us(employee) to work at the company legally, the TP HR and recruitment offers a good assistance for most of the government requirements such as Taxpayer Identification Number(TIN) which is good for the newbies like me. The Experience that I have so far is currently great because I learn so many things about the company and the actual job of a Customer Service Representative.

Cons

The HR and Requirement dept. did not notice that the newbies are having a hard time obtaining some of the requirements such as occupational permit, to have an occupational permit a certain employee must have a health permit, cedula and NBI. It's really hard for the newbies like me to acquire that requirement that's why it is the cons about the assistance of the HR and recruitment dept.

Viewing 25 - 27 of 49 Reviews

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TP Customers Service Representative reviews

Company ratings over time

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The monthly payment is no longer enough

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Requirements for (pre)employment and Experience to the company

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