Is TP a good company to work for as a Desktop Engineer?

Desktop Engineer professionals working at TP have rated their employer with 4.4 out of 5 stars in 84 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Desktop Engineer Jobs at TP now and start preparing for your job interview by browsing frequently asked Desktop Engineer interview questions at TP .

Does TP pay Desktop Engineer employees well?

Desktop Engineer professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 84 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Desktop Engineer salaries at TP.

How happy are Desktop Engineer professionals working at TP?

92% of Desktop Engineer employees at TP would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Desktop Engineer professionals have also rated TP with a 4.3 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Desktop Engineer reviews

4.4

92% would recommend to a friend

(84 total reviews)

Jorge Amar

100% approve of CEO

85% positive business outlook

Ratings by demographic groups

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Gender

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Desktop Engineer employees have rated TP with 4.4 out of 5 stars, based on 84 company reviews on Glassdoor. This indicates that most Desktop Engineer professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Desktop Engineer professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

84 reviews

5.0

Dec 29, 2020

An excellent Company

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible schedules, excellent work emviroment, you care to your supperiors.

Cons

There is no Con for me at this time

2.0

Aug 14, 2020

Mismanaged Call Center

Desktop engineer

Recommend

CEO approval

Business Outlook

Pros

Quick recruitment process Easy to enter Easy to get promoted within the contact center department

Cons

Measly pay Disorganized management Skills acquired rarely transferable outside the call center and customer service fields Slow or no career growth in other fields such as IT and HR

TP Response

5y

Thank you for the honest review! We always make sure to provide sufficient training to our employees and to address problems properly if any arise. We will definitely take your advice into consideration. Thank you.

2.0

Mar 22, 2019

Work while looking elsewhere

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Met some cool people, got lucky and learned some good stuff.

Cons

Pretty horrible place all around, more meat grinder than job.

TP Response

7y

We sincerely apologize for the experience you had here in TP. It is our goal to provide employees the best however, it appears that we have failed you. We want to know more about this and we hope that you can share it via http://bit.ly/TPHR-newform for investigation. Thank you.

Viewing 79 - 81 of 84 Reviews

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