Is TP a good company to work for as a Desktop Support Analyst?

Desktop Support Analyst professionals working at TP have rated their employer with 4.4 out of 5 stars in 82 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Desktop Support Analyst Jobs at TP now and start preparing for your job interview by browsing frequently asked Desktop Support Analyst interview questions at TP .

Does TP pay Desktop Support Analyst employees well?

Desktop Support Analyst professionals rate their compensation and benefits at TP with 3.9 out of 5 stars based on 82 anonymously submitted employee reviews. This is 9.8% worse than the company average rating for salary and benefits. Find out more about Desktop Support Analyst salaries at TP.

How happy are Desktop Support Analyst professionals working at TP?

92% of Desktop Support Analyst employees at TP would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Desktop Support Analyst professionals have also rated TP with a 4.3 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Desktop Support Analyst reviews

4.4

92% would recommend to a friend

(82 total reviews)

Jorge Amar

100% approve of CEO

85% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Desktop Support Analyst employees have rated TP with 4.4 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Desktop Support Analyst professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Desktop Support Analyst professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

82 reviews

4.0

May 27, 2026

Supportive environment, but limited growth and pay

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

- Supportive leadership - Streamlined workflows - Friendly teammates - Positive work environment

Cons

- Limited growth opportunities - Repetitive tasks - Low salary growth - Compensation could be better

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

May 23, 2026

Nice company with good learning, but low raises

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Nice company Good learning environment

Cons

Low increase Too much security

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

May 15, 2026

Good partners and a great family-like environment

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Good partners and great environment

Cons

Not really, all great family

TP Response

1mo

👋🏻 Hi, thanks for your comment, we will take it into consideration. ✍🏻 We are improving every day to remain one of the top 5 companies to work for in Latin America by Great Place To Work. 😎🔝 Greetings! #MadeForMore

Viewing 1 - 3 of 82 Reviews

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TP

TP Desktop Support Analyst reviews

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Supportive environment, but limited growth and pay

Nice company with good learning, but low raises

Good partners and a great family-like environment

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