TP First Line Manager reviews

3.6

75% would recommend to a friend

(58 total reviews)

Jorge Amar

Not enough data to show CEO approval

15% positive business outlook

First Line Manager employees have rated TP with 3.6 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most First Line Manager professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by First Line Manager professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

58 reviews
4.0
Dec 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Possibility of growing within the company

Cons

Low salaries Lot of burocrazy and hierarchy

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TP Response
3y
Thank you for your detailed review and for letting us know how we are doing. Have a nice day!
3.0
Nov 28, 2022
Recommend
CEO approval
Business Outlook

Pros

- The company has many projects, so everyone can get a diverse customer service experience. - The company offers apartments for its employees. - Employees may work remotely, hybrid style, or in the office, depending on the project. - Forces you to improve your networking skills - It organises many events so we can get to know people from different projects and departments

Cons

- Communication between departments is nonexistent, so if you want problems solved, you need to know someone in each department. It forces you to learn networking

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TP Response
3y
Thank you for your feedback. We work every day to streamline communication between teams, the employees and the company itself, having created tools for this very purpose, such as the intranet, MyTP, newsletters, T4i's and even the on-site wallboards. For this reason, we ask you to send us the details of what failed to https://teleperformance.com/en-us/contact-us/ so that we can resolve the situation and so we can be on the lookout to ensure that the same does not happen in the future.
4.0
Nov 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Non financial benefits (insurance, corporate parties)

Cons

Bonuses and base salary could be higher

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TP Response
3y
Thank you for your evaluation. Please note that we are a company located in Portugal. We respect the rules, regulations, and legislation in force in the country where we are located. Considering the national average income in Portugal, our salaries are well above average. Thank you.
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