Is TP a good company to work for as a IT Desktop Support Engineer?

IT Desktop Support Engineer professionals working at TP have rated their employer with 4.3 out of 5 stars in 46 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open IT Desktop Support Engineer Jobs at TP now and start preparing for your job interview by browsing frequently asked IT Desktop Support Engineer interview questions at TP .

Does TP pay IT Desktop Support Engineer employees well?

IT Desktop Support Engineer professionals rate their compensation and benefits at TP with 3.8 out of 5 stars based on 46 anonymously submitted employee reviews. This is 12.3% worse than the company average rating for salary and benefits. Find out more about IT Desktop Support Engineer salaries at TP.

How happy are IT Desktop Support Engineer professionals working at TP?

92% of IT Desktop Support Engineer employees at TP would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. IT Desktop Support Engineer professionals have also rated TP with a 4.2 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP IT Desktop Support Engineer reviews

4.3

92% would recommend to a friend

(46 total reviews)

Jorge Amar

Not enough data to show CEO approval

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (46 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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IT Desktop Support Engineer employees have rated TP with 4.3 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most IT Desktop Support Engineer professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by IT Desktop Support Engineer professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

46 reviews

4.0

Mar 28, 2023

my life first job was at teleperformance

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

my life first job was at teleperformance, it was wonderful experience working there.

Cons

they have shift job, which i wasn't comfortable to work with

TP Response

3y

Thank you for your review. All the best and have a nice day!

5.0

Mar 7, 2023

Enjoyable work environment

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Kind co-workers, good work life balance, free refreshments.

Cons

Not really a con but central Bristol location can be a bit hectic to get to.

TP Response

3y

Thank you for taking the time to review Teleperformance. It's fantastic to hear of your positive experience.

3.0

Dec 26, 2022

Desktop support

Desktop support engineer

Recommend

CEO approval

Business Outlook

Pros

Hi All, I have joined a company during lockdown time, before that I was working as a Rebar detailer 3 years. Completely COVID has changed everything in my life, in this office I have started a new carrier in IT everything is going good but financial is very bad.

Cons

They need to focus on management. HR is favor for operation team they need to support for employee.

TP Response

3y

We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!

Viewing 31 - 33 of 46 Reviews

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TP IT Desktop Support Engineer reviews

Company ratings over time

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my life first job was at teleperformance

Enjoyable work environment

Desktop support

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