Is TP a good company to work for as a Insurance Agent?

Insurance Agent professionals working at TP have rated their employer with 3.5 out of 5 stars in 210 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Insurance Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Insurance Agent interview questions at TP .

Does TP pay Insurance Agent employees well?

Insurance Agent professionals rate their compensation and benefits at TP with 3.5 out of 5 stars based on 210 anonymously submitted employee reviews. This is 20.5% worse than the company average rating for salary and benefits. Find out more about Insurance Agent salaries at TP.

How happy are Insurance Agent professionals working at TP?

59% of Insurance Agent employees at TP would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Insurance Agent professionals have also rated TP with a 3.5 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13872) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1252) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Insurance Agent reviews

3.5

59% would recommend to a friend

(210 total reviews)

Jorge Amar

Not enough data to show CEO approval

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (210 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Insurance Agent employees have rated TP with 3.5 out of 5 stars, based on 210 company reviews on Glassdoor. This indicates that most Insurance Agent professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Insurance Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

210 reviews

5.0

Jun 14, 2023

Great Place to Work

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Very helpful trainers and management during training, will actually listen to you and take action. Super Friendly and helpful. The benefits packages are good. Looking forward for a long career with this company who values their employees.

Cons

IT dept/helpdesk overseas encountered language barriers, very difficult to understand the IT support team and they even hanged up on me several times. Received multiple emails about the same thing -eq and tech check even after responding to the emails multiple times.

TP Response

2y

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us!

1.0

Jun 8, 2023

Stay away

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Most unprofessional hiring experience in my LIFE and that's saying a lot since I am 61.

Cons

Was recruited by a third party recruiting firm. An employment offer was made and accepted. Did all the onboarding paperwork completed the the background check successfully and my insurance license is current. They send emails 2 weeks before the start date to confirm address to send my computer. Week before the start date nothing I reach out I get and email from Teleperformance saying the client has withdrawn the offer. I guess they were planning on ghosting me Was this was a case of a recruiter just trying to make his numbers for the month and did not have the real authority to make an offer ? Stay away if you an an adult with bills to pay.

TP Response

3y

We appreciate your review. It would be great if you can share more details about your experience via http://bit.ly/TPHR-newform. Thank you!

1.0

May 24, 2023

Unhealthy Work Environment

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Not much to speak of.

Cons

The company could care more for it's employees who are the face of the company.

TP Response

3y

We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Viewing 76 - 78 of 210 Reviews

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