Is TP a good company to work for as a Insurance Agent?

Insurance Agent professionals working at TP have rated their employer with 3.5 out of 5 stars in 210 Glassdoor reviews. This is a lower than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Insurance Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Insurance Agent interview questions at TP .

Does TP pay Insurance Agent employees well?

Insurance Agent professionals rate their compensation and benefits at TP with 3.5 out of 5 stars based on 210 anonymously submitted employee reviews. This is 20.5% worse than the company average rating for salary and benefits. Find out more about Insurance Agent salaries at TP.

How happy are Insurance Agent professionals working at TP?

59% of Insurance Agent employees at TP would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Insurance Agent professionals have also rated TP with a 3.5 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Insurance Agent reviews

3.5

59% would recommend to a friend

(210 total reviews)

Jorge Amar

Not enough data to show CEO approval

71% positive business outlook

Ratings by demographic groups

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Insurance Agent employees have rated TP with 3.5 out of 5 stars, based on 210 company reviews on Glassdoor. This indicates that most Insurance Agent professionals have a good working experience there. TP is rated in line with the average (within 1 standard deviation) by Insurance Agent professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

210 reviews

1.0

Nov 18, 2021

Horrifically Unorganized and Unprofessional

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

- Sales bonus - Available overtime

Cons

- Lack of real on-the-floor training - Unrealistic sale’s goals - Unprofessional staff - Schedule errors

TP Response

4y

Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

1.0

Nov 1, 2021

Totalitarian regime

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

None, maybe other than getting a paycheck half the time... they frequently screw up paychecks

Cons

Nearly everything. They do not care about work/life balance. Had nothing but issues from them. The trainers are nice but it's all a front to the crap working conditions you will ultimately face.

1.0

Oct 19, 2021

Unethical and Unprofessional

Insurance sales agent

Recommend

CEO approval

Business Outlook

Pros

There is nothing good I can say about this company.

Cons

Everything was fine up until I was to start training then everything about them was shady and caused me financial loss. I already had been given the computer equipment needed to work and was sent a confirmation that I was cleared to start training on Oct.11, 2021 but as of Oct 19, 2021, I never received one response from them or balance staffing as to why I had not been sent the training link. Even after reaching out to several people multiple times.

TP Response

4y

We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-800-994-9335 or email us at LetsConnect@Teleperformance.com so we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Viewing 130 - 132 of 210 Reviews

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Horrifically Unorganized and Unprofessional

Totalitarian regime

Unethical and Unprofessional

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