Is TP a good company to work for as a Operations Manager?

Operations Manager professionals working at TP have rated their employer with 4.7 out of 5 stars in 196 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Manager Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at TP .

Does TP pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 196 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries and benefits at TP .

How happy are Operations Manager professionals working at TP?

95% of Operations Manager employees at TP would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Operations Manager professionals have also rated TP with a 4.5 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.7 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13829) , Customer Service Representative (CSR) (5126) , Customer Service Agent (2575) , Analyst (1525) , Customer Service (1469) , Expert em Interação (1402) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (895) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1990 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1775 reviews)); "The trainings are good and allow us to be fully operational when the work starts." ((in 1469 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1284 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3826 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2467 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1488 reviews)); "Bad managment and supervisor." ((in 499 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

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TP

TP Operations Manager reviews

4.7

95% would recommend to a friend

(196 total reviews)

Jorge Amar

100% approve of CEO

93% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.7

Career opportunities

4.6

Culture & values

4.6

Senior management

4.5

Work/Life balance

4.4

Compensation and benefits

Manager Operations employees have rated TP with 4.7 out of 5 stars, based on 196 company reviews on Glassdoor. This indicates that most Manager Operations professionals have an excellent working experience there. TP is rated 27% above average by Manager Operations professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

196 reviews

5.0

May 21, 2025

Excellent Planning

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Day-to-day planning is detailed and efficient. Everyone knows what’s expected. KPIs are clearly communicated and regularly reviewed.

Cons

Workload increases during peak seasons, but strong teamwork makes it manageable.

TP Response

Thank you for sharing your experience with us. All the best!

5.0

May 20, 2025

TPID Bali Review

Operation manager

Recommend

CEO approval

Business Outlook

Pros

I like the Company Value ( TP DNA ) also how the company see the talent or potential from the employee

Cons

No classes for E-Learning or socialization in advance

TP Response

Thank you for sharing your feedback, and for being a part of our one solid team. We wish you all the best in your future endeavours. Stay safe.

5.0

May 1, 2025

friendly people

Operations manager

Recommend

CEO approval

Business Outlook

Pros

The work culture is excellent, the environment is friendly, and the work-life balance is good. It's been a year since I left TP, and I really miss the friendly people and the chill work atmosphere.

Cons

reason of leaving - Increment was low in TP

TP Response

Hi There, Thank you for your review. We appreciate your positive feedback on excellent work culture and good work life balance. We also acknowledge your comments about Increment was low in TP and are committed to ongoing improvement in our employee experience. Wishing you continued success in your career!

Viewing 49 - 51 of 196 Reviews

Jobs at TP

Contact Center Assistant Operations Manager

Contact Center Assistant Operations Manager

Operations Supervisor

Vereinigte Staaten von Amerika

Human Resource Business Partner

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TP Operations Manager reviews

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Excellent Planning

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friendly people

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