Is TP a good company to work for as a Operations Manager?

Operations Manager professionals working at TP have rated their employer with 4.7 out of 5 stars in 199 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Manager Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at TP .

Does TP pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 199 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries and benefits at TP .

How happy are Operations Manager professionals working at TP?

95% of Operations Manager employees at TP would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Operations Manager professionals have also rated TP with a 4.5 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.7 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13842) , Customer Service Representative (CSR) (5138) , Customer Service Agent (2580) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1406) , Content Moderator (1238) , Supervisor (1107) , Call Center Agent (1068) , Customer Service Associate (933) , Agent (895) , Team Leader (812) , Executive (778) , Operations Customer Expert 1 (698) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2009 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1774 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1774 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1490 reviews)); "Good environment is good." ((in 1252 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3801 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2476 reviews)); "Pay is low and will not increase unless you get promoted which is very likely." ((in 1490 reviews)); "Bad managment and supervisor." ((in 496 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 374 reviews))

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TP

TP Operations Manager reviews

4.7

95% would recommend to a friend

(199 total reviews)

Jorge Amar

100% approve of CEO

93% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.7

Career opportunities

4.6

Culture & values

4.6

Senior management

4.5

Work/Life balance

4.4

Compensation and benefits

Manager Operations employees have rated TP with 4.7 out of 5 stars, based on 199 company reviews on Glassdoor. This indicates that most Manager Operations professionals have an excellent working experience there. TP is rated 27% above average by Manager Operations professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

199 reviews

5.0

Jun 17, 2022

Great Place To Work

Operations manager

Recommend

CEO approval

Business Outlook

Pros

- The company provides an open and inclusive job opportunity for all - It drives a fun working environment through various employee engagement activities, such as online games, sports and the like - Safety and security of employees are a priority -

Cons

- Salary is a little lower compared to other centers, but I think this a business decision that actually helps in maintaining sustainability

TP Response

Thank you for your review! Have a nice day!

4.0

Mar 13, 2022

Good Experience

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great working environment with tons of opportunities to develop your skills.

Cons

Low salaries for the job you do.

TP Response

Thank you for your review! Have a nice day!

4.0

Jan 22, 2022

Stable company for the good and the bad

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Career opportunities and growth Private insurance Modern and clean permises Work from home Stable work environment

Cons

Salaries stuck at the same level for over 10 years, ignoring high rise in rents and inflation Outdated and often pointless internal processes that have to be followed Considerable overtimes are required in management positions in order to deliver on all tasks, but it's not paid extra

Viewing 160 - 162 of 199 Reviews

Jobs at TP

Operations Supervisor

Contact Center Assistant Operations Manager

Contact Center Assistant Operations Manager

Operations Supervisor

United States

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Human Resource Business Partner

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TP Operations Manager reviews

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