Is TP a good company to work for as a Operations Analyst?

Operations Analyst professionals working at TP have rated their employer with 4.7 out of 5 stars in 86 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Analyst Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Analyst interview questions at TP .

Does TP pay Operations Analyst employees well?

Operations Analyst professionals rate their compensation and benefits at TP with 4.7 out of 5 stars based on 86 anonymously submitted employee reviews. This is 8.9% better than the company average rating for salary and benefits. Find out more about Operations Analyst salaries at TP.

How happy are Operations Analyst professionals working at TP?

95% of Operations Analyst employees at TP would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Operations Analyst professionals have also rated TP with a 4.7 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.7 rating for culture and values and 4.8 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13851) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2586) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1240) , Supervisor (1108) , Call Center Agent (1068) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (707) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Operations Analyst reviews

4.7

95% would recommend to a friend

(86 total reviews)

Jorge Amar

100% approve of CEO

93% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (86 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Operations Analyst employees have rated TP with 4.7 out of 5 stars, based on 86 company reviews on Glassdoor. This indicates that most Operations Analyst professionals have an excellent working experience there. TP is rated 27% above average by Operations Analyst professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

86 reviews

2.0

May 22, 2024

cash

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

colleagues minimum wage, abient if working from home

Cons

a lot of thing you should try working there

TP Response

2y

We would like you to share with us the reasons for your evaluation via https://teleperformance.com/en-us/contact-us/ We are always looking to improve, and your sharing will be important to us! Thank you

5.0

Oct 26, 2023

Nice experience

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Good on site opportunity. Love the cyberhub campus.

Cons

No cons as of now

TP Response

2y

Thank you for your short and candid review. All the best and have a nice day!

5.0

Oct 16, 2023

Awesome place to work

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Overall, Teleperformance India is a great organization to start with. Lots of learnings. Best work culture. Growth opportunities. Great support from the management.

Cons

Not that I can think of.

TP Response

2y

Thank you for your review and for letting us know how we are doing. Best regards!

Viewing 67 - 69 of 86 Reviews

Jobs at TP

Pre-Licensed Customer Service Representative - Remote

Employee Engagement Coordinator

Command Center Analyst, Workforce Management RTA

Customer Service and Sales Representatives - Day & Evening shifts - Work from Home

Remote

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Remote -Bi-Lingual (Spanish) Customer Service Representative

Remote

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TP

TP Operations Analyst reviews

Company ratings over time

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Reviews by job title

cash

Nice experience

Awesome place to work

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