Is TP a good company to work for as a Operations Costumer Expert I?

Operations Costumer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 39 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Costumer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Costumer Expert I interview questions at TP .

Does TP pay Operations Costumer Expert I employees well?

Operations Costumer Expert I professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 39 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Operations Costumer Expert I salaries at TP.

What are the top reviewed jobs at TP?

Customer Service Representative (13866) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1243) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 2023 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1816 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1769 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1517 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1267 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3814 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2449 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1521 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and lack of support" ((in 291 reviews))

TP Operations Costumer Expert I reviews

4.6

100% would recommend to a friend

(39 total reviews)

Jorge Amar

51% approve of CEO

90% positive business outlook

Ratings by demographic groups

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Operations Costumer Expert I employees have rated TP with 4.6 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Operations Costumer Expert I professionals have an excellent working experience there. TP is rated 24% above average by Operations Costumer Expert I professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

39 reviews

5.0

Oct 15, 2025

incentives

Operations costumer expert i

Recommend

CEO approval

Business Outlook

Pros

Motivated employee giving UHC better metrics and more engagement

Cons

improvement on UnitedHealthCare Account benefits

TP Response

8mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

5.0

Oct 13, 2025

encuesta

Operations costumer expert i

Recommend

CEO approval

Business Outlook

Pros

Muy buen ambiente laboral, y areas sociales

Cons

poco espacio de lockers o algunos bloqueados

TP Response

7mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #EstoEsTP

5.0

Oct 13, 2025

Positiv job work

Costumer expert

Recommend

CEO approval

Business Outlook

Pros

Work from home,positiv staff,im happy to work here.

Cons

For the Moment Is very goog

TP Response

8mo

Thank you for your short and candid review. All the best and have a nice day!

Viewing 22 - 24 of 39 Reviews

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