Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,085 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,085 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13863) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,085 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Operations Customer Expert employees have rated TP with 4.6 out of 5 stars, based on 1,085 company reviews on Glassdoor. This indicates that most Operations Customer Expert professionals have an excellent working experience there. TP is rated 24% above average by Operations Customer Expert professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

4.0

May 29, 2026

High salary, but facilities need improvement

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Good or high salary compensation

Cons

Some facilities needs further improvement and enhancements

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

May 29, 2026

Great for beginners, but graveyard shifts required

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Great for beginners and solid benefits.

Cons

Most employees are required to work in graveyard shift.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

4.0

May 29, 2026

Friendly training team, but recruiting needs improvement

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Training Specialists and the Security team on the Training & Operations area are friendly, although strictly following company protocols they approach and communicate employees properly.

Cons

The Recruiting team and its assigned Security personnel could improve on some areas.

TP Response

1mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 43 - 45 of 1,085 Reviews

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TP Operations Customer Expert I reviews

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Ratings by demographic groups

Reviews by job title

High salary, but facilities need improvement

Great for beginners, but graveyard shifts required

Friendly training team, but recruiting needs improvement

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