Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,095 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,095 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1985 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1783 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1773 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1492 reviews)); "Good environment is good." ((in 1291 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3820 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2495 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 361 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,095 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,095 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Operations Customer Expert employees have rated TP with 4.6 out of 5 stars, based on 1,095 company reviews on Glassdoor. This indicates that most Operations Customer Expert professionals have an excellent working experience there. TP is rated 24% above average by Operations Customer Expert professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jan 30, 2025

The beginning

Operation customer expert i

Recommend

CEO approval

Business Outlook

Pros

Good environment and better place to work

Cons

Slow internet and some computers are not working

TP Response

1y

Hi there! For PC and connection issues, kindly inform your supervisor and site IT for prompt assistance. You can also reach out to our toll-free hotline at #8353. Thank you.

3.0

Jan 29, 2025

Good company, no fair payment

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Good management, caring about employees, this is my experience so far.

Cons

Wage is not fair for the volume of calls and the responsibilities behind the role.

TP Response

1y

Thank you for taking the time to review Teleperformance, we appreciate your feedback.

5.0

Jan 28, 2025

N/A

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Newbie friendly, Fast-paced, Security excellence and Good environment

Cons

As of now, I really don't have or experienced any cons.

TP Response

1y

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 1003 - 1005 of 1,095 Reviews

Jobs at TP

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Social Media Chat Support Representative - Onsite

View all Operations Customer Expert Jobs

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TP Operations Customer Expert I reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The beginning

Good company, no fair payment

N/A

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