Is TP a good company to work for as a Operations Customer Expert I?

Operations Customer Expert I professionals working at TP have rated their employer with 4.6 out of 5 stars in 1,095 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Customer Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Customer Expert I interview questions at TP .

Does TP pay Operations Customer Expert I employees well?

Operations Customer Expert I professionals rate their compensation and benefits at TP with 4.4 out of 5 stars based on 1,095 anonymously submitted employee reviews. This is 2.3% better than the company average rating for salary and benefits. Find out more about Operations Customer Expert I salaries at TP.

How happy are Operations Customer Expert I professionals working at TP?

94% of Operations Customer Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Operations Customer Expert I professionals have also rated TP with a 4.4 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.6 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Operations Customer Expert I reviews

4.6

94% would recommend to a friend

(1,095 total reviews)

Jorge Amar

98% approve of CEO

86% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,095 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Operations Customer Expert employees have rated TP with 4.6 out of 5 stars, based on 1,095 company reviews on Glassdoor. This indicates that most Operations Customer Expert professionals have an excellent working experience there. TP is rated 24% above average by Operations Customer Expert professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

1K reviews

1.0

Apr 18, 2026

Ggg

Operations customer expert 1

Recommend

CEO approval

Business Outlook

Pros

Location, Clean and friendly securities

Cons

Politics Management. Micromanaging Toxic Environment

5.0

Apr 17, 2026

Great work environment with friendly colleagues and clear goals

Operations customer expert i

Recommend

CEO approval

Business Outlook

Pros

Amazing space, love working here. Everyone is friendly and the goals are clear.

Cons

I can think of none.

TP Response

2mo

We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.

3.0

Apr 13, 2026

Decent, but you have to find the right campaign

Operations customer expert

Recommend

CEO approval

Business Outlook

Pros

some campaigns require constant inbound calls. I have been lucky enough to be placed on an email specific campaign that does some outbound calls.

Cons

Office politics can get messy

TP Response

2mo

Thank you for taking the time to review TP, we appreciate your feedback.

Viewing 106 - 108 of 1,095 Reviews

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TP Operations Customer Expert I reviews

Company ratings over time

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Reviews by job title

Ggg

Great work environment with friendly colleagues and clear goals

Decent, but you have to find the right campaign

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