Is TP a good company to work for as a Operation Expert I?

Operation Expert I professionals working at TP have rated their employer with 4.7 out of 5 stars in 271 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operation Expert I Jobs at TP now and start preparing for your job interview by browsing frequently asked Operation Expert I interview questions at TP .

Does TP pay Operation Expert I employees well?

Operation Expert I professionals rate their compensation and benefits at TP with 4.5 out of 5 stars based on 271 anonymously submitted employee reviews. This is 4.5% better than the company average rating for salary and benefits. Find out more about Operation Expert I salaries at TP.

How happy are Operation Expert I professionals working at TP?

94% of Operation Expert I employees at TP would recommend their employer to a friend. This rating has decreased by 2% in the past 12 months. Operation Expert I professionals have also rated TP with a 4.5 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.7 rating for culture and values and 4.6 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5147) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

TP Operation Expert I reviews

4.7

94% would recommend to a friend

(271 total reviews)

Jorge Amar

100% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Operations Expert I employees have rated TP with 4.7 out of 5 stars, based on 271 company reviews on Glassdoor. This indicates that most Operations Expert I professionals have an excellent working experience there. TP is rated 27% above average by Operations Expert I professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

271 reviews

5.0

Mar 5, 2026

training

Operation customer expert i

Recommend

CEO approval

Business Outlook

Pros

My fellow employees are very kind and helpful.

Cons

Dynamic work environment keeps learning ongoing

3.0

Mar 2, 2026

Más o Menos

Operation customer expert i

Recommend

CEO approval

Business Outlook

Pros

Si, por algún milagro estás en el turno de tarde a madrugada, lo bueno es que tienes ruta, te dan créditos para Tostao y Novaventa, la ubicación está bien, hay comercios varios cerca, estación de transmilenio cerca, y el ambiente de trabajao generalmente es bueno.

Cons

Pues actualmente están yendo de mal a peor porque: redujeron el crédito de Tostao y las cosas subiendo de precio, no entendí; nos han tenido desde hace rato con una gran presión emocional y psicológica por saber si nos cambiaban de turno o no o si nos echaban, y no aclaraban ni decían nada al respecto. Teníamos auxiliares que por lo menos a mi me servían para cualquier emergencia, descansar, despejar la mente y refrescarme para volver a trabajar bien, pero ahora, milagrosamente tenemos algunos minutos y no los podemos usar libremente; y ahora uno tiene que estar empotrado en esa silla frente a una pantalla por horas y horas, lo cual es malísimo para la salud. Y bueno, lo dejaré hasta aquí porque como dicen: Vendrán cosas peores, dice la Biblia.

TP Response

3mo

👋🏻 Hola, gracias por tu comentario, nos aseguraremos de tenerlo en cuenta para mejorar cada uno de nuestros servicios día a día. ✍🏻 ¡Saludos! #MadeForMore

5.0

Feb 26, 2026

Recommendable

Operation customer expert i

Recommend

CEO approval

Business Outlook

Pros

Hiring process was very smooth.

Cons

They sometimes very strict when it comes to employeer histories.

TP Response

4mo

Thank you for taking the time to leave a review! Your feedback means a lot to us. Have an amazing day!

Viewing 34 - 36 of 271 Reviews

Jobs at TP

Banking Customer Service Representative - Onsite

Banking Customer Service Representative - Onsite

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TP Operation Expert I reviews

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