Is TP a good company to work for as a Operations Supervisor?

Operations Supervisor professionals working at TP have rated their employer with 4.4 out of 5 stars in 498 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Supervisor Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Supervisor interview questions at TP .

Does TP pay Operations Supervisor employees well?

Operations Supervisor professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 498 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Operations Supervisor salaries and benefits at TP .

How happy are Operations Supervisor professionals working at TP?

92% of Operations Supervisor employees at TP would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Operations Supervisor professionals have also rated TP with a 4.3 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13828) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2575) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1403) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1790 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1768 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1452 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1243 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3764 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2435 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1523 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and understanding skills" ((in 286 reviews))

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TP

TP Operations Supervisor reviews

4.4

92% would recommend to a friend

(498 total reviews)

Jorge Amar

100% approve of CEO

87% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.5

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.1

Compensation and benefits

Operations Supervisor employees have rated TP with 4.4 out of 5 stars, based on 498 company reviews on Glassdoor. This indicates that most Operations Supervisor professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Operations Supervisor professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

498 reviews

1.0

Dec 8, 2025

Operations Supervisor at Teleperformance Philippines

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good culture, perks, most employees are good

Cons

Salary is too low for internal hires

TP Response

6mo

Hi there. We appreciate you dropping by to provide your feedback.

1.0

Dec 8, 2025

Horrible company

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

My colleagues are great and we get along well.

Cons

Pay is terrible, hardly a decent incentive structure, senior management do not know what they are doing, emails sent with spelling errors, a lot of racism and discrimination that goes unanswered for and a lot of favoritism. Our benefits are crap also. They made Team Leaders force agents to vote this a best place to work but it is definitely not.

TP Response

6mo

Thank you for taking the time to review TP, we are sorry to hear of your personal experience at TP. We value your feedback and are always looking to continuously improve. If you are willing to share further feedback using this link we would greatly appreciate it - https://forms.office.com/r/qU6NHq8CHN

5.0

Dec 3, 2025

TP un lugar para trabajar

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Flexibilidad de tiempo y horario para los colaboradores, ruta para los colaboradores

Cons

Dificultades para conseguir transporte y llegar a tiempo a las conexiones, punto lejano a la ciudad

TP Response

2mo

👋🏻 Hola, gracias por tu comentario, lo tendremos en cuenta. ✍🏻 Mejoramos cada día para seguir siendo una de las 5 mejores empresas para trabajar en el Latinoamérica por Great Place To Work. 😎🔝 ¡Saludos! #MadeForMore

Viewing 28 - 30 of 498 Reviews

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TP Operations Supervisor reviews

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Operations Supervisor at Teleperformance Philippines

Horrible company

TP un lugar para trabajar

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