Is TP a good company to work for as a Operations Supervisor?

Operations Supervisor professionals working at TP have rated their employer with 4.4 out of 5 stars in 508 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Operations Supervisor Jobs at TP now and start preparing for your job interview by browsing frequently asked Operations Supervisor interview questions at TP .

Does TP pay Operations Supervisor employees well?

Operations Supervisor professionals rate their compensation and benefits at TP with 4.1 out of 5 stars based on 508 anonymously submitted employee reviews. This is 4.8% worse than the company average rating for salary and benefits. Find out more about Operations Supervisor salaries at TP.

How happy are Operations Supervisor professionals working at TP?

92% of Operations Supervisor employees at TP would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Operations Supervisor professionals have also rated TP with a 4.3 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.5 rating for culture and values and 4.5 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13861) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1407) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2027 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1817 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1803 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1472 reviews)); "Good environment is good." ((in 1262 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3780 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2469 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1503 reviews)); "Bad managment and supervisor." ((in 508 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews))

TP Operations Supervisor reviews

4.4

92% would recommend to a friend

(508 total reviews)

Jorge Amar

100% approve of CEO

88% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Operations Supervisor employees have rated TP with 4.4 out of 5 stars, based on 508 company reviews on Glassdoor. This indicates that most Operations Supervisor professionals have an excellent working experience there. TP is rated in line with the average (within 1 standard deviation) by Operations Supervisor professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

508 reviews

1.0

Jul 31, 2019

Terrible

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

if you're desperate for job they will hire

Cons

Bad management always looking to cut corners

TP Response

6y

We find your review alarming. May we ask you to share more details with us at LetsConnect@teleperformance.com or call our LET'S CONNECT helpline at 800-664-9335? Thank you.

5.0

Jul 8, 2019

All excelent just pay not the greatest

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Excellent Management. Really feels like home. A lot of opportunities to grow, you just have to take advantage of them and let them know that you seek them and show it.

Cons

Pay is bad for what you do. No further comments

TP Response

6y

Thank you for your feedback. Our goal is to provide our employees a positive working environment and salary and benefits which are at par with the industry's rate. We will once again review our employee compensation packages and make improvements to be favorable to our employees. Have a nice day ahead!

2.0

May 8, 2019

Too many hours not enough pay

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Working from home Nice co-workers

Cons

Management berates you No overtime Job is threatened weekly

TP Response

6y

We are sorry to find out that you didn't have a good working experience here in TP. Rest assured that we will conduct an investigation and make improvements in the company. Thank you and we wish you all the best in your future endeavors!

Viewing 478 - 480 of 508 Reviews

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