Is TP a good company to work for as a Ops Analyst?

Ops Analyst professionals working at TP have rated their employer with 4.9 out of 5 stars in 596 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Ops Analyst Jobs at TP now and start preparing for your job interview by browsing frequently asked Ops Analyst interview questions at TP .

Does TP pay Ops Analyst employees well?

Ops Analyst professionals rate their compensation and benefits at TP with 4.8 out of 5 stars based on 596 anonymously submitted employee reviews. This is 11% better than the company average rating for salary and benefits. Find out more about Ops Analyst salaries at TP.

How happy are Ops Analyst professionals working at TP?

96% of Ops Analyst employees at TP would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Ops Analyst professionals have also rated TP with a 4.9 rating for work-life-balance, 5.0 rating for diversity and inclusion, 4.9 rating for culture and values and 4.9 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Ops Analyst reviews

4.9

96% would recommend to a friend

(596 total reviews)

Jorge Amar

Not enough data to show CEO approval

96% positive business outlook

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Ops Analyst employees have rated TP with 4.9 out of 5 stars, based on 596 company reviews on Glassdoor. This indicates that most Ops Analyst professionals have an excellent working experience there. TP is rated 32% above average by Ops Analyst professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

596 reviews

5.0

Jan 31, 2022

Work-life balance

Ops analyst

Recommend

CEO approval

Business Outlook

Pros

A balanced company, which is moving fast in the adoption of new technologies and methods of improvement like transformation. Enough focus is given to work-life balance, holistic benefit structure, a strong insurance plan, world-class facilities, and fantastic BHR practices.

Cons

Good Company except for Politics

TP Response

3y

We're happy to hear that. Thank you for sharing your experience with us. All the best!

5.0

Jan 31, 2022

Excellent experience

Ops executive

Recommend

CEO approval

Business Outlook

Pros

Teleperformance is a place where freshers can easily gain knowledge and get excellent experience. It has been my pleasure to work here and gain experience. A very good company to work on your future goals.

Cons

Everywhere we have cons but here it's not to worry as it's ok

TP Response

3y

We're happy to hear that. Thank you for sharing your experience with us. All the best!

5.0

Jan 28, 2022

Good place to work

Ops executive

Recommend

CEO approval

Business Outlook

Pros

Good place to work and a very friendly environment. You improve your communication skills. A very professional & well-organized company and a reputed organization.

Cons

Work pressure is pretty high.

TP Response

3y

Your feedback is very important to us and we hope you can share this via our http://bit.ly/TPHR-newform in order for us to improve our employee offers. Thank you.

Viewing 547 - 549 of 596 Reviews

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