Is TP a good company to work for as a Ops Analyst?

Ops Analyst professionals working at TP have rated their employer with 4.9 out of 5 stars in 596 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Ops Analyst Jobs at TP now and start preparing for your job interview by browsing frequently asked Ops Analyst interview questions at TP .

Does TP pay Ops Analyst employees well?

Ops Analyst professionals rate their compensation and benefits at TP with 4.8 out of 5 stars based on 596 anonymously submitted employee reviews. This is 11% better than the company average rating for salary and benefits. Find out more about Ops Analyst salaries at TP.

How happy are Ops Analyst professionals working at TP?

96% of Ops Analyst employees at TP would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Ops Analyst professionals have also rated TP with a 4.9 rating for work-life-balance, 5.0 rating for diversity and inclusion, 4.9 rating for culture and values and 4.9 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13882) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Ops Analyst reviews

4.9

96% would recommend to a friend

(596 total reviews)

Jorge Amar

Not enough data to show CEO approval

96% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (596 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ops Analyst employees have rated TP with 4.9 out of 5 stars, based on 596 company reviews on Glassdoor. This indicates that most Ops Analyst professionals have an excellent working experience there. TP is rated 32% above average by Ops Analyst professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

596 reviews

5.0

Dec 30, 2021

Best work place

Ops analyst

Recommend

CEO approval

Business Outlook

Pros

Overall, the experience at Teleperformance has been good. I learnt many things related to the banking and financial services industry here. Proper training is conducted before associates are moved to production.

Cons

Good website...easy to apply ....easy understanding

TP Response

3y

Thank you for your kind words! We aim to provide a positive work environment for our employees. Have a good day!

5.0

Dec 30, 2021

Nice organization

Ops executive

Recommend

CEO approval

Business Outlook

Pros

Teleperformance as a company is open to innovation and adopts latest advances in technology and analytics. I love the fact that I am a part of this organization.

Cons

Only one side cab is provided

TP Response

3y

Thank you for your kind words! We aim to provide a positive work environment for our employees. Have a good day!

5.0

Dec 29, 2021

amazing work life

Ops executive

Recommend

CEO approval

Business Outlook

Pros

In general, it's a pretty busy work life but there is enough flexibility in the schedule to be able to adjust your schedule to get your personal work done.

Cons

Good company to settle with a decent package, No cons

TP Response

3y

Thank you for your short review and we are happy to provide you a great place to work. Have a nice day!

Viewing 559 - 561 of 596 Reviews

Jobs at TP

Customer Engagement Specialist - Work from Home

Vereinigte Staaten von Amerika

View job

Travel Advisor Specialists - Remote

Vereinigte Staaten von Amerika

View job

Customer Service Representative - Remote

Vereinigte Staaten von Amerika

View job

Remote --- Customer Service Representative

Remote

View job

Remote Customer Service Representative

Vereinigte Staaten von Amerika

View job

TP

TP Ops Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Best work place

Nice organization

amazing work life

Jobs at TP

TP reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at TP

TP reviews FAQs