Is TP a good company to work for as a Ops Analyst?

Ops Analyst professionals working at TP have rated their employer with 4.9 out of 5 stars in 596 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Ops Analyst Jobs at TP now and start preparing for your job interview by browsing frequently asked Ops Analyst interview questions at TP .

Does TP pay Ops Analyst employees well?

Ops Analyst professionals rate their compensation and benefits at TP with 4.8 out of 5 stars based on 596 anonymously submitted employee reviews. This is 11% better than the company average rating for salary and benefits. Find out more about Ops Analyst salaries at TP.

How happy are Ops Analyst professionals working at TP?

96% of Ops Analyst employees at TP would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Ops Analyst professionals have also rated TP with a 4.9 rating for work-life-balance, 5.0 rating for diversity and inclusion, 4.9 rating for culture and values and 4.9 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13878) , Customer Service Representative (CSR) (5149) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1989 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1770 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1501 reviews)); "Good environment is good." ((in 1254 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3779 reviews)); "Power tripping Bad Management The manager is sucked Too many workload but it's out of my job responsibility." ((in 2480 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1517 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 368 reviews)); "Poor communication and lack of support" ((in 283 reviews))

TP Ops Analyst reviews

4.9

96% would recommend to a friend

(596 total reviews)

Jorge Amar

Not enough data to show CEO approval

96% positive business outlook

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Ops Analyst employees have rated TP with 4.9 out of 5 stars, based on 596 company reviews on Glassdoor. This indicates that most Ops Analyst professionals have an excellent working experience there. TP is rated 32% above average by Ops Analyst professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

596 reviews

5.0

Dec 17, 2021

Very good place to start your career

Ops analyst

Recommend

CEO approval

Business Outlook

Pros

Very good place to start your career without any work pressure. Salary is credited on time though it may be less compared with some other BPOs. Fun sessions are conducted regularly.

Cons

nothing as such over all experience is good

TP Response

3y

Thank you for your valuable feedback and letting us know how we are doing. Best regards!

5.0

Dec 13, 2021

nice work environment

Ops analyst

Recommend

CEO approval

Business Outlook

Pros

It has a good work culture and take cares of its employees. The compensation is competitive especially if you are experienced in the company. There are many opportunities for learning and to enhance personal skills.

Cons

I like the friendly environment....

TP Response

3y

Thank you for your valuable feedback and letting us know how we are doing. Best regards!

5.0

Dec 13, 2021

Very gud place

Ops specialist

Recommend

CEO approval

Business Outlook

Pros

I'm satisfied with Teleperformance over and wish to work here for many more years. I got the chance to learn in multiple processes & verticals and that has helped me to improve my skills and knowledge.

Cons

The working environment of this company is really good.

TP Response

3y

Thank you for your valuable feedback and letting us know how we are doing. Best regards!

Viewing 565 - 567 of 596 Reviews

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Very good place to start your career

nice work environment

Very gud place

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