Is TP a good company to work for as a Ops Analyst?

Ops Analyst professionals working at TP have rated their employer with 4.9 out of 5 stars in 596 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Ops Analyst Jobs at TP now and start preparing for your job interview by browsing frequently asked Ops Analyst interview questions at TP .

Does TP pay Ops Analyst employees well?

Ops Analyst professionals rate their compensation and benefits at TP with 4.8 out of 5 stars based on 596 anonymously submitted employee reviews. This is 11% better than the company average rating for salary and benefits. Find out more about Ops Analyst salaries at TP.

How happy are Ops Analyst professionals working at TP?

96% of Ops Analyst employees at TP would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Ops Analyst professionals have also rated TP with a 4.9 rating for work-life-balance, 5.0 rating for diversity and inclusion, 4.9 rating for culture and values and 4.9 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13873) , Customer Service Representative (CSR) (5146) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1255) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (714) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"Honestly the best reason is that some jobs are still work from home which is good." ((in 1977 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1812 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1808 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1498 reviews)); "Good environment is good." ((in 1266 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2478 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1524 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 386 reviews)); "Poor communication and understanding skills" ((in 281 reviews))

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TP

TP Ops Analyst reviews

4.9

96% would recommend to a friend

(596 total reviews)

Jorge Amar

Not enough data to show CEO approval

96% positive business outlook

Ratings by category

5.0

Diversity & inclusion

4.9

Culture & values

4.9

Work/Life balance

4.9

Senior management

4.9

Career opportunities

4.8

Compensation and benefits

Ops Analyst employees have rated TP with 4.9 out of 5 stars, based on 596 company reviews on Glassdoor. This indicates that most Ops Analyst professionals have an excellent working experience there. TP is rated 32% above average by Ops Analyst professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

596 reviews

5.0

May 6, 2025

Best company with process

Ops executive

Recommend

CEO approval

Business Outlook

Pros

Working here has been amazing! Great team atmosphere with supportive management. Flexible hours help balance my life perfectly.

Cons

There is no downsides here.

TP Response

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

May 5, 2025

Amazing

Ops analyst

Recommend

CEO approval

Business Outlook

Pros

Very very good work environment and very supportive. It will be a really great experience working with Teleperformance.

Cons

Less pay and no benefits

TP Response

12mo

Thanks for your feedback! We're glad you love the work environment and supportive team. We'll definitely consider your input on pay and benefits, and review our policies to see where we can improve.

5.0

May 5, 2025

WFH Facility

Ops executive

Recommend

CEO approval

Business Outlook

Pros

Flexible Working hours, just work needs to be done, nothing is micro managed.

Cons

Less Project, few people suffer to get into projects. Short term projects are there in Teleperformance.

TP Response

Hi There, Thank you for your review. We appreciate your positive feedback on flexible working hours and no micro managed. We also acknowledge your comments about less project and short term projects and are committed to ongoing improvement in our employee experience. Wishing you continued success in your career!

Viewing 58 - 60 of 596 Reviews

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WFH Facility

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