Is TP a good company to work for as a Ops Support?

Ops Support professionals working at TP have rated their employer with 4.9 out of 5 stars in 595 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Ops Support Jobs at TP now and start preparing for your job interview by browsing frequently asked Ops Support interview questions at TP .

Does TP pay Ops Support employees well?

Ops Support professionals rate their compensation and benefits at TP with 4.8 out of 5 stars based on 595 anonymously submitted employee reviews. This is 11% better than the company average rating for salary and benefits. Find out more about Ops Support salaries at TP.

How happy are Ops Support professionals working at TP?

96% of Ops Support employees at TP would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Ops Support professionals have also rated TP with a 4.9 rating for work-life-balance, 5.0 rating for diversity and inclusion, 4.9 rating for culture and values and 4.9 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13864) , Customer Service Representative (CSR) (5145) , Customer Service Agent (2588) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1408) , Content Moderator (1241) , Supervisor (1108) , Call Center Agent (1070) , Customer Service Associate (935) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (709) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2014 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1802 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1787 reviews)); "I am a more confident person having left the job and most of the training was good." ((in 1521 reviews)); "Good workplace and good environment" ((in 1255 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary is low and not enough for my family as well as my personal needs." ((in 3788 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2468 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1519 reviews)); "Supervisors pay is too close to that of an agent when Supervisors have more responsibility." ((in 512 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 377 reviews))

TP Ops Support reviews

4.9

96% would recommend to a friend

(595 total reviews)

Jorge Amar

Not enough data to show CEO approval

96% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (595 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ops Support employees have rated TP with 4.9 out of 5 stars, based on 595 company reviews on Glassdoor. This indicates that most Ops Support professionals have an excellent working experience there. TP is rated 32% above average by Ops Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

595 reviews

5.0

May 9, 2025

All good

Ops executive

Recommend

CEO approval

Business Outlook

Pros

Good place for work. Interesting staff. Multiple team bonding activates. Team very supportive of each other.

Cons

NONE I HAVEN'T FACED ANY KIND OF ISSSUES

TP Response

1y

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

May 9, 2025

Good policies!

Ops executive

Recommend

CEO approval

Business Outlook

Pros

The company had good policies and benefits when I worked there. They really showed appreciation for good work.

Cons

Great support from the management.

TP Response

1y

Thank you for your review and for letting us know how we are doing. Best regards!

5.0

May 9, 2025

Excellent Company

Ops executive

Recommend

CEO approval

Business Outlook

Pros

Good company, had a great time working here. The team supported my growth and career path.

Cons

Weekend work during peak times

TP Response

12mo

Thanks for your feedback! We're glad you had a great time working here and appreciated the team support. We'll take your input on weekend work and employee benefits into consideration and explore ways to improve work-life balance and our benefits package.

Viewing 43 - 45 of 595 Reviews

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TP Ops Support reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

All good

Good policies!

Excellent Company

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