Is TP a good company to work for as a Ops Support?

Ops Support professionals working at TP have rated their employer with 4.9 out of 5 stars in 595 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Ops Support Jobs at TP now and start preparing for your job interview by browsing frequently asked Ops Support interview questions at TP .

Does TP pay Ops Support employees well?

Ops Support professionals rate their compensation and benefits at TP with 4.8 out of 5 stars based on 595 anonymously submitted employee reviews. This is 11% better than the company average rating for salary and benefits. Find out more about Ops Support salaries at TP.

How happy are Ops Support professionals working at TP?

96% of Ops Support employees at TP would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Ops Support professionals have also rated TP with a 4.9 rating for work-life-balance, 5.0 rating for diversity and inclusion, 4.9 rating for culture and values and 4.9 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13887) , Customer Service Representative (CSR) (5150) , Customer Service Agent (2590) , Analyst (1525) , Customer Service (1477) , Expert em Interação (1409) , Content Moderator (1263) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (937) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (716) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2008 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1803 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1751 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1499 reviews)); "environment and work culture is good and if you are not getting a job anywhere you can join here." ((in 1248 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3851 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2479 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1518 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 395 reviews)); "Long hours accompanied with the days off split off in a week (9 hours work shifts containing 1" ((in 292 reviews))

TP Ops Support reviews

4.9

96% would recommend to a friend

(595 total reviews)

Jorge Amar

Not enough data to show CEO approval

96% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (595 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ops Support employees have rated TP with 4.9 out of 5 stars, based on 595 company reviews on Glassdoor. This indicates that most Ops Support professionals have an excellent working experience there. TP is rated 32% above average by Ops Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

595 reviews

5.0

Sep 9, 2022

excellent place

Ops executive

Recommend

CEO approval

Business Outlook

Pros

The work experience has been excellent and I hope to stay and grow in Teleperformance. I got the best on job training which has boosted my career graph.

Cons

nothing, no cons from my side

TP Response

3y

We thank you for your time in sharing your personal experience with us and letting us know how we are doing. All the best and have a nice day!

5.0

Sep 5, 2022

Good working environment company

Ops analyst

Recommend

CEO approval

Business Outlook

Pros

I got into this company at the age of 30 as a fresher with many other cultural differences but the culture and environment at Teleperformance made me feel comfortable and the people showed no discrimination.

Cons

no discrimination and no cons

TP Response

3y

Thank you for sharing your feedback, and for being a part of our one solid team. We wish you all the best in your future endeavours. Stay safe

5.0

Sep 2, 2022

Working Experience

Ops executive

Recommend

CEO approval

Business Outlook

Pros

Teammates are supportive and the management is good. The support staff is always ready to assist you in case of any issues.

Cons

WFH option was provided to employees wherever possible.

TP Response

3y

We thank you for your time in sharing your personal experience with us and letting us know how we are doing. We see to it that we provide employees a fun and great working environment and we are sorry that we failed your expectations. Wishing you all the best in your future endeavors.

Viewing 478 - 480 of 595 Reviews

Jobs at TP

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