Is TP a good company to work for as a Ops Support?

Ops Support professionals working at TP have rated their employer with 4.9 out of 5 stars in 595 Glassdoor reviews. This is a higher than average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Ops Support Jobs at TP now and start preparing for your job interview by browsing frequently asked Ops Support interview questions at TP .

Does TP pay Ops Support employees well?

Ops Support professionals rate their compensation and benefits at TP with 4.8 out of 5 stars based on 595 anonymously submitted employee reviews. This is 11% better than the company average rating for salary and benefits. Find out more about Ops Support salaries at TP.

How happy are Ops Support professionals working at TP?

96% of Ops Support employees at TP would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Ops Support professionals have also rated TP with a 4.9 rating for work-life-balance, 5.0 rating for diversity and inclusion, 4.9 rating for culture and values and 4.9 rating for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13877) , Customer Service Representative (CSR) (5148) , Customer Service Agent (2589) , Analyst (1525) , Customer Service (1478) , Expert em Interação (1409) , Content Moderator (1256) , Supervisor (1108) , Call Center Agent (1069) , Customer Service Associate (936) , Agent (895) , Team Leader (813) , Executive (778) , Operations Customer Expert 1 (715) , Agente De Atendimento (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 2001 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1789 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1753 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1512 reviews)); "Good environment is good." ((in 1283 reviews))

What are the cons of working at TP according to real employee reviews?

"I work in local account but so sad because I didn't buy my personal things and the salary is low" ((in 3794 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2496 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1520 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 379 reviews)); "Poor communication and understanding skills" ((in 279 reviews))

TP Ops Support reviews

4.9

96% would recommend to a friend

(595 total reviews)

Jorge Amar

Not enough data to show CEO approval

96% positive business outlook

Ratings by demographic groups

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Gender

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Ops Support employees have rated TP with 4.9 out of 5 stars, based on 595 company reviews on Glassdoor. This indicates that most Ops Support professionals have an excellent working experience there. TP is rated 32% above average by Ops Support professionals compared to other employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

595 reviews

5.0

May 9, 2022

data security is very strict here

Ops executive

Recommend

CEO approval

Business Outlook

Pros

Being a part of the operations team, I can bring to my work my own opinion and experience. I think this is the best part. While you never feel tied in rules or regulations, data security is very strict.

Cons

Good work atmosphere no downsides

TP Response

3y

We're glad that you are having a good experience with us. Thank you for your review and best regards.

5.0

May 4, 2022

Work / Life Balance

Ops executive

Recommend

CEO approval

Business Outlook

Pros

Teleperformance provides many resources to learn and upskill ourselves. The BHR & Operations team are constantly communicating with us to ensure that our morale & satisfaction levels are high.

Cons

Everything is good but sometimes you may face problem. It all depends on your project.

TP Response

3y

We appreciate your honest feedback since we are always concerned with our employees welfare. Thank you greatly!

5.0

May 2, 2022

Good Work Life Balance

Ops executive

Recommend

CEO approval

Business Outlook

Pros

All-in-all, Teleperformance can greatly influence your personal growth and also give you good work experience for the future regardless of what career you choose to pursue.

Cons

NA NA NA NA NA

TP Response

4y

Feel free to visit http://bit.ly/TPHR-newform if you have additional feedback. Thank you!

Viewing 526 - 528 of 595 Reviews

Jobs at TP

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Remote --- Customer Service Representative

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Remote Customer Service Representative

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TP

TP Ops Support reviews

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data security is very strict here

Work / Life Balance

Good Work Life Balance

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